Meet the E.L.C. Staff

Dr. Charlotte Lee
Director
(478)575-2889 |

Anne Elizabeth Raines
Associate Director
(479)575-2886 |

Brian Rickard
Instructional Support Specialist
(479)575-2888 |

Paula Agee
Instructor
(479)575-2887 |

Jan Buckles
Personal Coach
(479)575-3388 |

Robert Haslam
Director, QWC
(479)575-6747 |

Cat Donnelly
Administrative Assistant
(479)575-3264 |

Ron Norvell
Computer Support Specialist
(479)575-2880 |
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Dr. Charlotte Lee Director
Charlotte has served as Director of the E. L. C. since May 2006. Her previous experience includes service as President of Terra Community College (OH), Dean of the College at Muscatine Community College (IA), Dean of Academic Affairs at Madisonville Community College (KY), and John Wood Community College (IL).
She has two favorite felines, Daisy and Sadie, and lives in Fort Smith.
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Anne Raines Associate Director
Anne Raines serves as the Associate Director of the Enhanced Learning Center at the University of Arkansas at Fayetteville where she works with both the tutoring and supplemental instruction programs. She is also a Co-Director of the Arkansas Delta Oral History Project, an initiative of the Brown Chair aimed at improving literacy within the state. A native Arkansan, Raines grew up in Southeast Arkansas and attended the University of Arkansas at Fayetteville where she earned a Bachelor of Arts degree in journalism and a Master of Arts degree in English Literature. After graduation and a decade -long tour of Arkansas, Raines settled in Fayetteville where she lives with her husband and three children.
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Brian Rickard Instructional Support Specialist
Brian Rickard began his employment at the ELC in August 2003 as a Mathematics tutor and Supplemental Instruction leader. After receiving his bachelor’s degree in Mathematics, he became a graduate assistant at the ELC while pursuing his master’s degree in Higher Education.
Brian now serves as an Instructional Support Specialist at the ELC and is pursuing a doctoral degree in Educational Statistics and Research Methods.
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Paula Agee Instructor
Paula has been an instructor of the Effective College Learning course since January 2009. She received her Master of Arts in Communication in May 2008 from the University of Arkansas and her Bachelor of Arts from the University of Kansas in 1989.
Paula lives in Fayetteville with her two children: Alyssa and Forest, a golden retriever named Cinnamon and two snakes: Vesuvius and Houdini.
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Robert Haslam Director, QWC
Bob Haslam earned his MFA from the University of Arkansas. He has taught courses in composition, technical composition, creative non-fiction, advanced composition, creative writing, and world literature. He was awarded the Claude Faulkner Award for Outstanding Teaching. Bob coordinates the efforts of the Writing Center’s thirty employees, who serve students in Kimpel Hall and the Mullins Library. He also collaborates with the Office of Community Standards and Student Ethics to deliver the Understanding and Avoiding Plagiarism Workshop series.
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Ron Norvell Computer Support Specialist
Ron joined the E.L.C. team in the Fall of 2006. He brings over 20 years of experience in the computer industry. His duties include support for all the technology in the E.L.C. and its satellite centers, managing the E.L.C. computer lab, collecting attendance data for all E.L.C. services, and assisting Johnathon in maintaining this website.
Ron lives, along with his wife Marsha and two kids, in the woods outside of Prairie Grove.
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Both the Enhanced Learning Center programs and Student Support Services are part of the University of Arkansas’ Academic Success Network. For more information about the Network, call (479) 575-2989
Our location
The Enhanced Learning Center is located at the Garden Level of Gregson Hall (south entrance, across the street from Club Red and down the stairs).
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Contact the E.L.C.
Mailing address:
Enhanced Learning Center
008 Gregson
1 University of Arkansas
Fayetteville, AR 72701-1201
Center Phone: (479) 575-2885
Center FAX: (479) 575-8759
Email: elc@uark.edu
Work with us
The E.L.C. employs students as both S.I. leaders and tutors.
Interested in working with us?
Find out more.