Meet the E.L.C. Staff
Dr. Charlotte Lee
Director
(479)575-2889
Anne Elizabeth Raines
Associate Director
(479)575-2886
Jan Buckles
Learning Coach
(479)575-3388
Robert Haslam
Director, QWC
(479)575-6747
Ron Norvell
Computer Support Specialist
(479)575-2880
Angie White
Learning Coach
(479)575-3388
Reports on our work

Click the following links to download our reports. All files are in PDF format.

Annual Reports
S.I. Reports
Exit & Withdrawal Reports
Our location

The Enhanced Learning Center is located at the Garden Level of Gregson Hall (south entrance, across the street from Club Red and down the stairs).

Contact the E.L.C.

Mailing address:
Enhanced Learning Center
008 Gregson
1 University of Arkansas
Fayetteville, AR 72701-1201
Center Phone: (479) 575-2885
Center FAX: (479) 575-8759
Email: elc@uark.edu

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Partners and other programs
Student Support Services

Also located within the Enhanced Learning Center facility is Student Support Services, a program designed to provide a powerful combination of programs and services to students who are first-generation, and/or modest-income, and/or individuals with disabilities. Call them at (479)575-3546.

Academic Success Network

Both the Enhanced Learning Center and The Quality Writing Center are part of the University of Arkansas’ Academic Success Network. For more information about the Network, call director Karen Hodges at (479) 575-2989.

Dr. Charlotte Lee Director

Charlotte has served as Director of the E. L. C. since May 2006. Her previous experience includes service as President of Terra Community College (OH), Dean of the College at Muscatine Community College (IA), Dean of Academic Affairs at Madisonville Community College (KY), and John Wood Community College (IL). She has two favorite felines, Daisy and Sadie, and lives in Fort Smith.

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Anne Raines Associate Director

Anne Raines serves as the Associate Director of the Enhanced Learning Center at the University of Arkansas at Fayetteville where she works with both the tutoring and supplemental instruction programs. She is also a Co-Director of the Arkansas Delta Oral History Project, an initiative of the Brown Chair aimed at improving literacy within the state. A native Arkansan, Raines grew up in Southeast Arkansas and attended the University of Arkansas at Fayetteville where she earned a Bachelor of Arts degree in journalism and a Master of Arts degree in English Literature. After graduation and a decade -long tour of Arkansas, Raines settled in Fayetteville where she lives with her husband and three children.

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Brian Rickard Instructional Support Specialist

Brian Rickard began his employment at the ELC in August 2003 as a Mathematics tutor and Supplemental Instruction leader. After receiving his bachelor’s degree in Mathematics, he became a graduate assistant at the ELC while pursuing his master’s degree in Higher Education. Brian now serves as an Instructional Support Specialist at the ELC and is pursuing a doctoral degree in Educational Statistics and Research Methods.

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Paula Agee Instructional Programming Specialist

Paula is the Enhanced Learning Center’s Instructional Programming Specialist. She manages the tutoring, mentoring and student ambassadors’ programs and presents workshops for the Enhanced Learning Center. She earned her Master of Arts (Communication) in May 2008 from the University of Arkansas and her Bachelor of Arts from the Kansas University in 1989. A Fayetteville native, Paula enjoys the Ozark Mountains with her children, Alyssa and Forest, a golden retriever named Cinnamon, and tolerates a pet snake named Vesuvius.

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Jan Buckles
Learning Coach

I focus on helping students recognize and develop their personal strengths to achieve a college degree. Wise decisions and daily choices that make the college experience and outcome meet expectations and productive goals. I will help you with productive study skills in your style, getting the job done by choice management, and success adjustments that fit your drive.

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Angie White
Learning Coach

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Robert Haslam Director, QWC

Bob Haslam earned his MFA from the University of Arkansas. He has taught courses in composition, technical composition, creative non-fiction, advanced composition, creative writing, and world literature. He was awarded the Claude Faulkner Award for Outstanding Teaching. Bob coordinates the efforts of the Writing Center’s thirty employees, who serve students in Kimpel Hall and the Mullins Library. He also collaborates with the Office of Community Standards and Student Ethics to deliver the Understanding and Avoiding Plagiarism Workshop series.

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Cat Donnelly Administrative Assistant

Cat Donnelly is currently serving as a Staff Senator, is a Safe Zone Ally and is working on her Diversity Certificate.

Cat is also a non-traditional Creative Writing student. She studied abroad in the Writers in Galway program at N.U.I.G. Her poems have won awards in various contests and she has been published in the Lamplighter Review. There was also a dramatic reading of her play 'When I Became Invisible' at the Goddess Festival 2011. She lives on four acres in Durham along with her husband, two teenage sons, a pug, a ferocious cat and thirty chickens.

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Ron Norvell Computer Support Specialist

Ron joined the E.L.C. team in the Fall of 2006. He brings over 20 years of experience in the computer industry. His duties include support for all the technology in the E.L.C. and its satellite centers, managing the E.L.C. computer lab, collecting attendance data for all E.L.C. services, and assisting Johnathon in maintaining this website. Ron lives, along with his wife Marsha and two kids, in the woods outside of Prairie Grove.

He has a virtual office here.

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Jessica Riddle Instructor

Jessica is an instructor of the Effective College Learning course. She received her Bachelor of Arts from the University of Arkansas. She is currently pursuing her Master of Arts in Comparative Literature and Cultural Studies.

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